Biotechnology Makes the Difference!
Telephone No.: +48 (32) 789-51-41

Service

We wish our customer to be able to expect from us not only the state-of-the-art equipment, but also high standard of service. Customer’s feeling of comfort is as important to us as their satisfaction with purchased products. The solutions we sell share high level of automation, high durability and low requirements concerning regular maintenance. In addition to periodic planned maintenance, we provide an online monitoring of the installation, which significantly reduces the number of required interventions. This solution makes it also possible to track and solve potential disturbances.

By maintaining regular contact with our customers, we are able to offer them our knowledge and experience regarding environmental care. This includes, among other things, our support in planning, installation works, training, troubleshooting, maintenance and product utilization. This gives us also the opportunity to benefit from our customers’ experiences, especially in our efforts to modernize our products. Individual needs of our customers determine by and large the directions for our solutions to be developed.